Prudence is annoyed. Very, very annoyed.
She has ordered some stuff from an internet site, which formerly boasted good customer service.
This time she received an email from the proprietor admitting he'd failed to notice Prudence's new address (!) and had posted her order to that address, and hoped this wasn't an inconvenience.
In what possible way could having a parcel sent to the wrong address NOT be an inconvenience?!